Full-Time Admin Virtual Assistant(with telemarketing task)
Catalyst Outsourcing
We are looking for a dedicated and detail-oriented Full-Time Admin Virtual Assistant to support a Singaporean client in the finance industry.
This role focuses on administrative support, lead handling, appointment coordination, and customer communication. The ideal candidate should be highly organized, proactive, and comfortable communicating with leads professionally through calls and messaging platforms.
Key Responsibilities
Manage and update CRM records accurately and consistently
Handle appointment setting and coordinate schedules with leads and prospects
Conduct professional follow-up calls with leads generated from ads
Provide administrative support for daily business operations
Maintain organized lead records, call updates, and appointment tracking
Ensure timely responses and professional communication with prospects
Support smooth coordination between incoming leads and the internal sales team
Assist with lead qualification and collection of basic customer information
Provide regular updates and reports regarding lead follow-ups and appointment progress
Support efficient workflows and day-to-day operational coordination
Required Skills & Qualifications
Proven experience as an Admin VA, Administrative Assistant, or Customer Support VA
Strong experience in lead follow-ups, appointment setting, and administrative support
Comfortable handling calls and communicating with clients professionally
Familiarity with CRM systems and lead management processes
Strong organizational and multitasking skills
Detail-oriented with the ability to maintain accurate records and updates
Proactive, professional, and reliable in handling lead communications
What We’re Looking For
A proactive and dependable VA with strong administrative capabilities
Someone comfortable speaking with leads and prospects professionally
Highly organized and capable of managing follow-ups, appointments, and records efficiently
Able to support both operational tasks and lead coordination smoothly
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